News & Events

Atos and RingCentral Announce Expansion of Strategic Partnership with New “Unify Office” as Exclusive UCaaS Solution for 40 Million Users of the Atos Unify Family of Products

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Atos to become a customer of Unify Office, starting deployment with Atos Unified Communications and Collaboration (former Unify Division)

Paris, France and Belmont, California, US – July 21, 2020

Atos SE (CAC40: ATO), a global leader in digital transformation, and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the expansion of their strategic partnership with the launch of a co-branded UCaaS solution called Unify Office (UO) by RingCentral. In addition to the system integrator relationship announced previously, the expanded partnership will now include Unify Office as the exclusive UCaaS offering for the 40 million user installed base of the Atos Unify product family. Unify Office is expected to be available starting August 31, 2020.

Avaya and VExpress fastrack midmarket, SME recovery efforts with Avaya Cloud OfficeTM solution for all-in-one cloud communications

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Sydney, Australia – July 14, 2020 – Avaya Holdings Corp. (NYSE:AVYA) and Australian ICT distributor, VExpress, have signed a Master Agent agreement to enable channel partners to fastrack the operational recovery efforts of Australia’s midmarket organisations and small to medium-sized enterprises (SMEs) with the help of cloud communications and collaboration solutions from Avaya.

As part of the agreement, VExpress – a telecommunications, data and mobility specialist – will distribute and provide ongoing technical support, professional services and maintenance for Avaya Cloud Office™ by RingCentral®, an all-in-one solution that delivers seamless collaboration across multiple channels. VExpress will also provide Avaya open SIP, multi-platform communications devices to its network of reseller and value-added partners.

Government of Mexico City Implements Avaya Contact Center Solutions for Contact Tracing Conducting 2,700 Tests Daily Across 117 Health Centers

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Contact tracing program provides rapid alerts to residents regarding potential COVID-19 exposure, and supports effort to reduce further transmission – helping communities to reopen safely

Santa Clara, Calif. & Mexico City, Mexico – July 13, 2020 – The Government of Mexico City and its Digital Agency for Public Innovation have implemented a Detection, Protection and Safeguarding program to address COVID-19, featuring contact tracing solutions from Avaya (NYSE:AVYA) to help enable the city and its citizens to emerge from the pandemic. The program is implemented in conjunction with Locatel, the government contact center committed to informing and guiding the citizens of Mexico City and the Metropolitan Area with timely and reliable service, 24 hours a day, 365 days a year.

RingCentral Announces RingCentral Cloud PBX for Microsoft Teams with Direct Routing Integration

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Broadens Microsoft Teams integrations to empower users to be more productive

June 29, 2020 - BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Cloud PBX™ for Microsoft Teams enabling Direct Routing integration. With RingCentral Cloud PBX for Microsoft Teams users will have access to more robust cloud PBX capabilities without ever having to leave the Teams interface on mobile, web, and desktop. RingCentral also provides broader integrations with Microsoft Teams that enhance user productivity across the platform.

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