Presence Manager

Helping to Make Decisions When You Are Not Reachable

Using your Deskphone to enable call forwarding does not allow you to notify absence reason and duration. Requirement for a modern professional organization goes beyond this limitation. If a customer wants to talk to a specific employee, colleagues must know if it is feasible, on what number and when.

Presence Manager is capable to perform Call Forwarding functions linked to their Absence cause and Duration offering precise and accurate information about employees’ current availability.

Supported Platforms

Avaya
Avaya Aura Communication Manager 3.x or higher
Avaya IP Office all versions.

Microsoft
Exchange Server Edition, Exchange Online and Office 365 for Calendar integration.