Dubai, United Arab Emirates – June 17, 2020 – Customers of Mashreq, one of the leading financial institutions in the UAE, are now being served by the region’s first digital engagement banking bot, giving them access to powerful self-service capabilities that result in instantaneous service delivery  and shorter times to resolution.

When calling Mashreq support, the solution, provided by Avaya Holdings Corp. (NYSE: AVYA) and Koopid, an AI-based customer service and messaging solutions provider and an Avaya alliance partner, enables customers to seamlessly transition to a browser-based chat session with the new virtual agent. The system securely authenticates customers, uses native-language processing to

Agreement will enable public sector bodies to fully embrace the benefits of Google Cloud

London, UK, June 3, 2020 – Google Cloud today announced that it has signed a Memorandum of Understanding (MoU) with UK Crown Commercial Service (CCS). The intent of the MoU is to make it easier and more affordable for UK public sector agencies to leverage the full range of Google Cloud’s services to increase innovation and deliver digital transformation. 

• The agreement signals a firm commitment by both companies to boost the digitalization of companies, support Spain’s public administration and aid the economic recovery of the country post-Covid-19.
• Google Cloud announces plans to launch a cloud region in Spain that will leverage Telefonica's Madrid region infrastructure with the highest international security and data protection standards.
• Telefonica and Google will jointly develop a portfolio of solutions for 5G using Google Cloud's Mobile Edge Computing platform.
• The alliance widens the scope of collaboration between the two companies and reinforces Telefónica Tech's multi-cloud strategy for the B2B market.
• Telefonica will also advance its own digital transformation using Google Cloud.

Video conferencing built with the scalability, privacy and security required for businesses, soon available to anyone

Rome, 4 March 2020

TIM and Google Cloud today announce the signing of their official agreement for a joint technology collaboration, following the Memorandum of Understanding (MoU) signed in November 2019 between both companies. TIM and Google Cloud have agreed to work together to build innovative Public, Private and Hybrid Cloud services for TIM’s expanding technology services portfolio. As a result of this collaboration, TIM intends to extend its leadership in Cloud and Edge Computing services. TIM aims to boost the growth of its revenues from technology services, with the objective of reaching 1 billion euros in revenues and 0.4 billion euros in EBITDA by 2024.

Technology Leaders Form Alliance to Offer New Solutions, Facilitate Customer Migration to the Cloud

Ramsey, NJ, (January 14, 2020), Konica Minolta Business Solutions, U.S.A., Inc. (Konica Minolta) is proud to announce its status as a Google Cloud Premier Partner. The new alliance will enable the company and its dealer partners to offer the full suite of Google Cloud solutions. This builds upon Konica Minolta’s strategy to provide the most comprehensive portfolio of intelligent connected workplace solutions.