Enhancing Ferrari electronics’ CallRecording Integration with Leading Telephony Vendors through Scantalk CTI Technologies

July 2nd, 2018

Germany, Denmark – Ferrari electronic AG., is a German manufacturer of software and hardware products for Unified Communications including high reliable call recording solutions, located in Berlin. Scantalk ApS, is a Danish service-oriented UC software developer based in Farum. Today the two companies announced a technology partnership to deliver a seamless call recording experience through a deeper integration into customers’ telephony infrastructure.

As part of the agreement Scantalk will deliver CTI software and support services for Ferrari electronics’ CallRecording solutions in order to integrate with major telephony vendors like Avaya, Cisco, Alcatel Lucent and Panasonic Enterprise. More vendors are expected to come accordingly to the demand.

New cloud enhancements and desktop modernization create consistent and connected experiences for users

Avaya ENGAGE, New Orleans, LA. – January 30, 2018 – Today Avaya (NYSE:AVYA) announced that more end users can realize the benefits of true unified communications, now enabled by compelling enhancements to its signature user experience, Avaya Equinox®. Already known for creating seamless communication experiences across applications, browsers, and the devices people use every day in and out of the enterprise, Avaya Equinox delivers new features and capabilities for team collaboration and conferencing.  Avaya also announced a series of enhancements to its desktop experience, including both new devices and services.

TeamView Status Server 3.0 Release notification  

We are proud to announce that we have sucessfully finished the implementation of support for OpenAPI on AVAYA IP Office 10.1. TeamView Status Server Version 3.0 is backward compatible with Unified Operator version 1.2 and 2.0 and Office Manager 2.1.

The new interface opens up for improved support for multi-site implementations. With the new interface, it is no longer necessary to have a local status server since the solution now can connect with up to 64 servers from one site and you can save installation time and Windows licenses.

Smart Directory 1.0 Release notification

Smart Directory, part of our Unified Directory solution, is a corporate Directory application based on HTML5. This is the future of Mobile Applications; forget about installation apps, you do not need to install anything, just use it.

Smart Directory makes life easier. You can find your colleagues and see online phone and Calendar status. By just swiping you will get access to dialing and messaging. You can search in the whole directory or browse through Departments.

The Application is easily added on top of your existing TeamView applications and takes only a few minutes to deploy.

When installed, you can take advantage of the features in the application:  Change your forwarding, Change your DND and Login / logout of hunt groups (Avaya IP Office).

Current supported platforms: Avaya IP Office, Cisco UCM and Innovaphone.

For more details see our Unified Directory solution.