Santa Clara, Calif. – September 3, 2020 – Teleperformance, a leading global group in digitally integrated business services, chose Avaya OneCloud™ Subscription to transform their communications platform by deploying 126,000 Unified Communications (UC) and Contact Center (CC) seats to increase employee productivity, maximize team collaboration, and drive higher levels of customer satisfaction across its sites in nine countries. Avaya (NYSE: AVYA) is a global leader in solutions to enhance and
Mobile Agent for Avaya Call Center
Go Mobile in Seconds
Enterprises are always looking for ways to be closer to customers. Companies like: Financial Institutions, Assurance, Logistics, Telecommunications, Utilities, etc. have specialized staff on the field expecting Back Office instructions in order to take action. What do you think if this specialized army could answer Customer’s calls directly?
Professional Call Center Services are usually dealing with IT limitations, lack of specialized human resources and even more, staffing outside normal working hours. Emergencies like
...International Avaya User Group (IAUG) Wired Virtual Conference May 20th 2020
Join International Avaya User Group's first ever online virtual event: IAUG Wired. It will deliver highly interactive, 3D virtual environments, breakout sessions, and interactive partner exhibits within the show floor. The best part about this event is that it is completely virtual, you can experience it all from anywhere!
IAUG Wired is securing a lineup of experts in the Avaya ecosystem who will be prepared to share their knowledge
Avaya Enables 2 Million Remote Workers for more than 11,000 Companies Worldwide, Responding to COVID-19
Santa Clara, Calif. – April 09, 2020 – The COVID-19 pandemic has had a profound impact on people and organizations around the globe. Companies large and small have had to quickly adapt to new ways of working while addressing massive increases in customer inquiries and the need for help. Avaya Holdings Corp. (NYSE:AVYA) has moved quickly to enable companies, schools, governments and organizations of all kinds to adapt to working from anywhere. Every day more and more people are connected, collaborating and continuing to be productive while staying safe, based on the speed at which Avaya has been able to respond.