Mobile Agent for Avaya Call Center

Go Mobile in Seconds

 

HTML5 LogoEnterprises are always looking for ways to be closer to customers. Companies like: Financial Institutions, Assurance, Logistics, Telecommunications, Utilities, etc. have specialized staff on the field expecting Back Office instructions in order to take action. What do you think if this specialized army could answer Customer’s calls directly?

Professional Call Center Services are usually dealing with IT limitations, lack of specialized human resources and even more, staffing outside normal working hours. Emergencies like

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Unified Directory

Our Attendant Console for your Contact Center

 

Unified Directory

PCC Americas Virtual Conference July 13-17, 2020

PCC Americas Virtual 2020

Partner Community Council Americas Virtual Conference

As you are aware, the PCC decided to postpone the PCC Spring Conference scheduled for May 11 - 14, 2020 due to the rapidly developing circumstances around COVID-19 and the impact it is having internationally and locally.
In order to continue the momentum and drive value within the community and keep you up to date during this unexpected situation, the PCC team together with Avaya will deliver a virtual event, in place of the face to

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