Mobile Agent for Avaya Call Center
Go Mobile in Seconds
Enterprises are always looking for ways to be closer to customers. Companies like: Financial Institutions, Assurance, Logistics, Telecommunications, Utilities, etc. have specialized staff on the field expecting Back Office instructions in order to take action. What do you think if this specialized army could answer Customer’s calls directly?
Professional Call Center Services are usually dealing with IT limitations, lack of specialized human resources and even more, staffing outside normal working hours. Emergencies like
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